Answers · Updated 2026-09-04

Who actually works on our account at each tier?

The founder and the same senior team at every tier. There is no junior tier of staff behind the lower price. Baseline buys fewer steps of the system than Kinetic, not a different team.

The COO, a molecular biologist with a decade of CRO sales, is on life science accounts. AI runs scheduling, deployment, data collection, and research; people create, design, review, test, and engage.

Answered by George Stoff, Founder and Lead Engineer